How can I change my property address?

If you need to change your property’s address, this can easily be done by sending us a message. Just follow the steps below:

  1. Go to your extranet 'Inbox' tab and select ‘Booking.com messages’.
  2. Click on ‘Compose new message’ and choose Property details’ as the topic.
  3. Include your new address and the reason for the change*. Your request will be reviewed by our team and the change will be updated in the system.
  4. We’ll contact you within 2-5 days to let you know the change has been completed.

Note: Depending on the reason for the address change, you may need to send us a copy of a utility bill – gas, electricity, water, sewage, phone or municipal taxes – as proof. You can easily attach this as a file while composing your message.

Remember: It’s important that we know about any address change as soon as possible. This will help us to avoid showing incorrect information on your property page and on guests’ booking confirmations.