How to change or update your property address
Please note: In order to make sure property address changes are correct, we ask that you include a copy of a utility bill – either gas, electricity, water, sewage, phone or municipal taxes – as proof. You can easily attach this as a file while composing your message.
If you need to change your property’s address, this can easily be done by sending us a message. Just follow the steps below:
- Go to your extranet 'Inbox' tab and select ‘Booking.com messages’.
- Click on ‘Compose new message’ and choose ‘Property details’ as the topic.
- Include your new address and the reason for the change. Please also upload a copy of a utility bill as proof that your request is accurate.
- Your request will be reviewed by our team and the change will be updated in the system. We’ll contact you within 2-5 days to let you know the change has been completed.
Remember: It’s important that we know about any address change as soon as possible. This will help us to avoid showing incorrect information on your property page and on guests’ booking confirmations.
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