How can I set up auto-replenishment of closed rooms?
NOTE: In April 2020, we made the decision to temporarily disable the ‘auto-replenishment of closed rooms’ feature, in order to ensure that our accommodation partners could remain compliant with local regulatory guidelines related to COVID-19. As of August 2020, we will be turning this feature back on for all properties who previously had the feature enabled.
What is ‘auto-replenishment on closed rooms’?
Auto-replenishment on closed rooms is a Booking.com default functionality that puts cancelled rooms back up for rent, even if the partner has removed availability for that particular date.
This normally helps our partners offer maximum availability without having to go into the system to update it manually, and also guarantees more visibility on Booking.com.
If your accommodation is still affected by Coronavirus restrictions and you wish to opt-out of the ‘Auto-Replenishment of Closed Rooms’ feature, you can do so by following these steps:
- Log into your extranet account.
- Click on the ‘Rates & Availability’ tab
- Go to the Settings symbol on the top-right corner of your Calendar
- Click on ‘Auto-Replenishment’
- Under ‘Calendar Settings’, click ’No’ to turn off the Auto-Replenishment feature
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