Setting up a new rate plan
A rate plan describes the combination of different factors that make up a booking. These include cancellation policies, prices, number of days between booking and check-in, length of stay, room or unit type and meals if they’re available.
Adding the right rate plan can help establish a strong foundation for your business, helping you attract a variety of guests with different needs and preferences.
What’s in this article
Understanding rate plans
Offering a variety of rate plans can help make your property more attractive to different types of guests, especially during times when they’re looking for more flexibility.
We offer two main types of base rate plans:
- Fully Flexible – this rate plan offers potential bookers more freedom in case their travel plans or other circumstances change. Because guests are willing to pay a little more for extra peace of mind, Fully Flexible rates tend to be the most expensive.
- Non-Refundable – this type of rate plan helps secure more guaranteed bookings and revenue, especially for travellers on a budget. Although Non-Refundable rates are generally lower than Fully Flexible rates, the lower rates are more compelling for travellers looking for the best value and therefore tend to generate more bookings.
Additional rate plans
In addition to these two base rate plans, we encourage you to explore rate plans that can help you attract particular groups. Options include Early Booker, Child Rates, and Long Stay Weekly or Monthly rate plans – or create your own custom rate that fits your business needs.
To find out more about rate plans, take a look at this Solutions page.
Adding rate plans
You can add a new rate plan by following these steps:
- Log in to the extranet
- Click on Rates & Availability and select Rate plans
- Click on Add new rate plan
- Choose the type of rate plan you want to add, then click on Add rate plan
- On the next page, set up the details of your rate plan and then click on Review
- Click on Activate rate plan
Editing or removing rate plans
You can edit or delete a rate plan by following these steps:
- Log in to the extranet
- Click on Rates & Availability and select Rate plans
- Click on the rate plan that you want to edit or delete, then select Edit or Delete
- If you selected Delete, confirm your choice by clicking Delete forever in the pop-up
- If you selected Edit, choose which features of the rate plan you want to update on the next page, then click on Apply changes
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Your Rates & Availability
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- Setting up dormitory rooms
- How can I set or update room rates for different occupancies?
- Changing a room or unit name
- Making changes to rooms or units
- Setting up derived pricing
- How can I set up rate level occupancy?
- How can I add a rate to one or more room types?
- Changing the maximum guest occupancy for individual rooms or units
- Setting up and updating pricing per guest
- Setting up or changing room rates
- Upselling your rooms
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- Setting up deals and discounts
- Adding and editing meal plan information
- Setting up a Non-Refundable Rate
- Setting up a new rate plan
- Setting up standard children rates
- Setting up Mobile Rates
- Creating meals packages for ryokans
- Adding or updating an existing policy to Flexible - 1 Day
- Activating the Limited-time Deal
- Setting up Early Booker and Last-Minute Deals
- Setting up Weekly Rate Plans
- Setting up Country Rates
- Using the Genius free breakfast promotion
- Setting up a Basic Deal
- Changing dates for non-refundable bookings
- Setting up Flash Deals
- Setting up flexible children rates
- Setting up US State Rates
- Understanding the Getaway Deal for partners
- Setting up Monthly Rate Plans
- Understanding Long Stay policies
- Setting up an Early Booker Rate Plan
- Flexible children rates – per-child pricing explained
- Using your availability, rate plans and policies to increase bookings
- Everything you need to know about the New Property Deal
- Setting up value adds
- Understanding Booking Sponsored Benefit
- Late Escape Deal
- Super Saver Deal: FAQ