Setting up value adds

Updated 3 weeks ago
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Value adds allow customers to purchase extra services such as parking, transport or spa treatments when booking their accommodation. Setting up value adds helps you create attractive, tailored packages for guests and promote your property without offering additional discounts. 


Creating value adds

 

You can create and attach up to five value ads per rate plan. Here’s how to do it:

  1. Sign in to the extranet
  2. Click the Rates and Availability menu or Calendar & Pricing and then filter by value adds or scroll down to view the value adds currently available
  3. Click Create new value adds
  4. Choose up to five value adds 
  5. Enter a name for your value adds 
  6. Click Done

After creating your value adds bundle, you can attach it to new or existing rate plans to make it visible to guests. You can also adjust the availability of the rate plan if needed.

Available value adds in the extranet:

Here is a list of the value adds we currently provide, with more options on the way:

  • Parking
  • Airport transfer
  • High-speed internet services
  • Food & drinks credit or discount
  • Bottle of wine and/or bottle of champagne
  • Flexible check-in/check-out options
  • Credit or discount on property services
  • Spa access and/or massage services
  • Walking safaris and/or safari game drives
  • Pet welcome*

*Available soon in certain countries.


 

Attaching value adds to new rate plans

Here's how to attach value adds to new rate plans:

  1. Click the Rates and Availability menu or Calendar and Pricing and then select Rate plans 
  2. Click Add new rate plan
  3. Choose the type of rate plan you want to add and then click on Add rate plan 
  4. Under Want to include value adds in this rate plan? select the relevant value adds you want to include
  5. Set up the details of your rate plan 
  6. Click Review
  7. Click Activate rate plan 

Your value add is now visible to guests. You may now adjust the availability of this rate plan as you see fit. 


 

Attaching value adds to existing rate plans

Here's how to attach value adds to existing rate plans: 

  1. Click Rates and Availability or Calendar and Pricing and then select Rate plans
  2. Select the relevant rate plan under Rate plan name and then click Edit
  3. Under the Value adds section and click Edit
  4. Select your created value add 
  5. Click Save
  6. Click Apply changes

Your value add is now visible to guests. You can adjust the availability of this rate plan as you see fit. 


 

Deleting or editing value adds

You can easily manage your value adds directly from the Your value adds section:

  • To delete a value adds bundle, click on the trash icon close to the value add you wish to remove.
  • To edit a value adds bundle, click on the pencil icon next to the corresponding value add, make your changes and then click Done to save your changes.

 

If you have access to the group extranet, you can set up value adds and attach them to multiple properties and multiple rates at the same time: 

  1. Sign in to the group extranet
  2. Click Bulk edit and then filter by value adds or scroll down to view the value adds currently available
  3. Under value adds, click Take action
  4. Choose up to five value adds 
  5. Enter a name for your value adds 
  6. Click Done

After creating your value adds bundle, you can apply it in bulk to the rate plans of your selected properties to make them visible to guests. Once satisfied with your selections, click on Check and confirm. You will then be directed to a page where you can monitor the progress of the job.

Available value adds on the group extranet:

These are some of the value adds we currently offer, with more coming soon:

  • Parking
  • Airport transfer
  • High-speed internet services
  • Food & drinks credit or discount
  • Bottle of wine and/or bottle of champagne
  • Flexible check-in/check-out options
  • Credit or discount on property services
  • Spa access and/or massage services
  • Walking safaris and/or safari game drives

 

Deleting or editing value adds

Currently, you can’t edit or delete value adds through the group extranet. You can still manage your value adds at the individual property level.

 

To map your newly created value adds in your Property Management System (PMS) or channel manager, follow these steps:

  1. Create your value adds. 
  2. Attach them to an existing or new rate plan.
  3. At the provider level, make sure the rate plan is linked to the partner rate with the corresponding value adds.

A connectivity solution is coming up soon.

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