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Setting up and updating pricing per guest

Updated 5 months ago | 5 min read time
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You can attract different types of guests, such as solo travellers, couples or groups, by setting up pricing per guest. This is a highly customisable pricing strategy that can be adapted to different types of occupancies.


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How pricing per guest works

Pricing per guest allows you to tailor your room or unit rate based on the number of guests staying in it. It’s easy to set up and update directly in your extranet. Follow these steps to enable it for your property:

  1. Log in to the extranet
  2. Click on Rates & Availability, then select Pricing per guest
  3. Fill in the relevant information and click Save changes

To start using pricing per guest, you must first establish a base occupancy rate. Base occupancy is the default occupancy of a room or unit. It corresponds to a base price or rate and is the basis for calculating pricing for all other types of occupancies. Once you’ve done that, you need to specify the rules you prefer to use to calculate pricing for each type of occupancy. The system then automatically adjusts the price of a room or unit based on these rules in your local currency.

You can set a fixed percentage or a fixed amount that you’d like to add or subtract when the number of guests increases or decreases. This is shown in the example below:

Quadruple room with standard pricing

Price for one to four guests: £ 100

Quadruple room with pricing per guest

Price for four guests: £ 100 

Price for three guests: £ 90 (-10%)

Price for two guests: £ 85 (-15%)

Price for one guest: £ 70 (-30 £)

The adjusted rate you offer guests is always up to you.

Pricing rules for all eligible* room or unit rates, as well as the base occupancy, can be configured in your extranet, under Rates & Availability, then Pricing per guest.

Pricing per guest is also available for Connectivity partners. Read about setting it up through your Connectivity provider here.

* You can only set up pricing per guest for rooms or units that can accommodate more than one guest. The maximum number of guests can be configured in your extranet, by clicking on Property, then on Room Details.


Updating pricing per guest in your extranet

Once you’ve decided on all your preferred rates and rules for pricing per guest, you can edit and update them in your extranet calendar. There are two different ways to do this. Below you’ll see both options – check which one matches what you see in your extranet, and follow the steps.

Please note that you have to do these steps separately for each room or unit that you want to set pricing per guest for.

Option 1: List view calendar

If you’re using the List view calendar, follow these steps to change a room rate based on pricing per guest:

  1. Log in to the extranet and click on Rates & Availability, then on Calendar.
  2. Choose a room or unit rate and click on Edit under the room rate type – there may be an icon next to it.
  3. A pop-up window will appear showing the pricing per guest setup. Use the on or off toggle to activate or deactivate pricing per guest and to set a fixed percentage or a fixed amount to add or subtract when the occupancy increases or decreases.
  4. Click Save to finalise.

Option 2: Monthly view calendar

You might see monthly or yearly calendar views, depending on your property type. For both types of views, follow these steps to edit pricing per guest:

  1. Log in to the extranet and click on Rates & Availability, then on Calendar.
  2. Under Open or close for bookings, click on Set price by number of guests.
  3. A pop-up window will appear showing the pricing per guest setup. Use the on or off toggle to activate or deactivate pricing per guest and to set a fixed percentage or a fixed amount to add or subtract when the occupancy increases or decreases.
  4. Click Save to finalise.

If you’re having trouble setting up pricing per guest, please contact our Accommodation Services team on your local support centre number.

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