We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

A step-by-step guide for loading rates and availability

Updated 2 weeks ago

Find out more about the new calendar, and what went into it, by reading our blog post:

How collaborative experimentation reinvented the availability calendar  

We created step-by-step visual guides for updating your rates and availability and adding restrictions to your availability. Check which of these screenshots matches your view of the Extranet, then download the corresponding guide.

 


Option 1: List view calendar

If you’re using the List view calendar and want to switch to another view, follow these steps:

  1. Log in to the Extranet, then click Calendar under the Rates & Availability tab.
  2. At the top-right of the calendar, there's a small white box labelled List view.
  3. Click the toggle arrows to select either Monthly view or Yearly view.

 


Option 2 Monthly view calendar

If you’re using the Monthly view calendar and want to switch to a different view, follow these steps:

  1. Log in to the Extranet, then click Calendar under the Rates & Availability tab.
  2. At the top-right of the calendar, there's a small white box labelled Monthly view.
  3. Click the toggle arrows to select either List view or Yearly view.

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