We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.


What is a Secret Deal?

Updated 1 week ago

A Secret Deal is an exclusive member-only promotion that’s only available only to people who have a Booking.com account or subscribe to our newsletter. This means you can use Secret Deals to target a specific audience that’s more active and engaged on our platform than other users.

We use a ‘Secret Deal’ badge to help travellers identify these promotions on our platform. And even though they’re only available to a limited group of users, that group accounts for over 75 million people.

It’s easy to set up a Secret Deal – all you need to do is select ‘members and newsletter subscribers only’ as the audience when you’re setting up a Basic Deal, Early Booker Deal or Last-Minute Deal.

So that you can reach enough travellers while still targeting a limited audience, in most circumstances we recommend that you use the Basic Deal option to set up your Secret Deal. To learn more about setting up deals and promotions, take a look at this article.

Set up a Secret Deal now  

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