Your reservations

Learn how to access and manage property reservations on the Booking.com extranet or Pulse app to handle changes, cancellations, overbookings and no shows.

Handling changes and cancellations

Can I cancel a reservation? Featured

Handling cancellation fees and commission Featured

Modifying reservations before check-in Featured

If a guest asks me to cancel a reservation, what action should I take in the extranet? Featured

What’s the ‘Right of Regret’ in Brazil?

Can I cancel reservations using Pulse?

Modifying reservation dates after check-in

If a guest asks me to cancel a reservation, what action can I take using Pulse?