Your reservations

Learn how to access and manage property reservations on the Booking.com extranet or Pulse app to handle changes, cancellations, overbookings and no shows.

Handling changes and cancellations

Handling cancellation fees and commission Featured

Changing a guest's reservation dates during Force Majeure Featured

Can I cancel a reservation? Featured

If a guest asks me to cancel a reservation, what action should I take in the extranet? Featured

What’s the ‘Right of Regret’ in Brazil?

If a guest asks me to cancel a reservation, what action can I take using Pulse?

Can I cancel reservations using Pulse?

Guest incentives to rebook the same property after COVID-19 cancellations