Get advice to attract guests

Our data shows almost 50% more searches for this high season compared to last year. Grow your bookings with our guide. 

Get more advice

Can I ask the guest for their arrival time?

Updated 4 days ago
Save

When guests book, they’re asked for an estimated arrival time. You can find this, along with the rest of their details, in the ‘Reservations’ tab in the Extranet. Click on the name or reservation number to see all details.

If the guest hasn’t provided their arrival time, you can send them a message under Conversation with guest and click Send . You could also give them a call.

Is this article helpful?