Please note we’ll be performing scheduled maintenance on September 22, 2020 from 6:00 AM СEST until 8:00 AM СEST. Sorry for the inconvenience.

How can I avoid overbookings?

Updated 1 month ago

The best way to avoid a room being booked by more than one guest for the same date, is to keep an eye on your rates and availability.

You can check all your room rates — as well open, closed and sold-out dates — by opening the ‘Rates & Availability’ tab in the extranet.

If you receive a booking via another website or OTA, make sure you close or adjust your availability on If you work with many other platforms and OTAs, a channel manager may offer an effective way of managing your rates.

For more information about working with channel managers, please read this article.

What do you think of this page?

Work-friendly Programme

Add more work-friendly facilities to increase your visibility at no extra cost.

Learn more