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Managing guest reservations

Updated 3 months ago | 1.5 min read time

As soon as you set your property to open/bookable in the extranet, potential guests can start making reservations with you. To keep your occupancy up and plan ahead effectively, it’s important to stay on top of your bookings. 

What’s in this article

Receiving a reservation

It’s key to load your availability in our system so potential guests can see when they can stay at your property. When a guest books your property, their reservation is confirmed by us via email and you will receive an email and notification on the Pulse app. Please note, you won’t be able to reject their reservation

The availability of that room or unit will then be automatically updated in our system and will no longer be visible on our platform.

Keeping track of reservations

To effectively plan for the guests you can expect at your property, it’s possible to see an overview of all your bookings. Find them under the Reservations tab in the extranet, or on the Pulse app.

You can also keep track of bookings by setting up alerts in the extranet or Pulse.

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