All about dynamic restriction rules

Updated 2 weeks ago | 3 min read time

By setting up dynamic restriction rules you’ll be able to effortlessly manage your business by adjusting restrictions and prices based on your needs. This allows you to balance occupancy, revenue and cost without sacrificing visibility and availability.

What’s in this article

Dynamic restriction rules explained

Dynamic restriction rules allow you to set up rules to automatically adjust your restrictions and prices based on the following specific scenarios: 

  • Gap nights – unbookable rooms or units because your minimum length of stay restrictions are higher than the number of consecutive available days
  • Unsold nights – cases in which your rooms or units have restrictions but they aren’t sold yet

You can create customisable rules to automate adjustments, such as reducing restrictions and changing prices for unsold nights. For instance, you can choose to set up a rule that will dynamically adjust your minimum length of stay restriction from three to two nights when you have unsold rooms within the next seven days, while at the same time increasing or decreasing your price by 10%.  

Setting up dynamic restriction rules 

Here’s how to set this up in the extranet: 

  1. Log in to the extranet.
  2. Click on Rates & Availability and then click on Dynamic restriction rules.
  3. Select either Unsold Nights or Gap Nights. 
  4. Select the time period you want your rule to apply to – the next 3, 7, 14, 30 or 60 days
  5. Select what you’d like your Minimum length of stay and/or Minimum advance reservation restriction to be, and specify whether you want to make a price change. Please note that minimum advance reservation changes can only be made for Unsold Nights
  6. Select the room types and rate plans you want the rule to apply to.
  7. Select the status of your rule – OnOn until a scheduled date or Off.
  8. Click Continue to review to review your rule.
  9. Click Confirm to save the rule or Edit if you want to make further changes.

Once you confirm, your rule will stay on until you turn it off or until your chosen end date. You can edit, turn off or delete a rule at any time.

If you’d like to see how many unsold nights with restrictions you have, you can do so by clicking on View current unsold nights. You can see the number of gap nights by clicking View current gap nights.


Please keep in mind that if you create a rule for gap nights, the minimum length of stay you set will be the shortest stay you’re willing to accommodate. That means your minimum length of stay will only be shortened to the length of gap nights, and never shorter than the limit you have set.

Frequently asked questions 

  • Yes. You can have rules for unsold nights and gap nights at the same time, but you can’t have multiple rules for the same type of room nights simultaneously.

  • Your rules for unsold nights and gap nights will be effective at the same time, but your rule for unsold nights will always be applied before your rule for gap nights. For instance, if your original price is 100 and your rule for unsold nights is to decrease the price by 20%, the new price will be 80. If your rule for Gap Nights is to increase by 10%, the final price will be 88.

  • The lowest minimum length of stay will be applied when both rules are active.

  • No, your price will only be changed once.

  • Yes, any changes you make on the calendar will override your rule.

  • You can make changes to your Minimum length of stay and/or Minimum advance reservation restrictions.

  • We’re progressively rolling out this feature on the extranet, so you’ll receive access at different times depending on the region. Unfortunately, if you’re using a connectivity provider such as a channel manager, this feature isn’t available to you.

Is this article helpful?