Feedback, technical support & contacting us

Find out how to contact Booking.com, give us feedback and get technical support: from local phone numbers to the extranet inbox and Pulse app.

Feedback and technical support

How to submit a complaint Featured
Making the most of the Partner Hub Featured
How can I change the language on the Partner Help? Featured
How can I report a technical problem with the Booking.com website, apps or extranet? Featured
Escalating meta channel issues
How can I submit feedback or make a complaint?
How do I request mediation?
Updates to Internet Explorer

Contact us

How do I contact Booking.com? Featured
Where you can reach us
Is there a live web chat available on Booking.com?
Which subject should I select when I'm sending a message via the ‘Inbox' tab?