Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

Feedback, technical support & contacting us

Find out how to contact Booking.com, give us feedback and get technical support: from local phone numbers to the extranet inbox and Pulse app.

Feedback and technical support

How can I report a technical problem with the Booking.com website, apps or extranet?
Making the most of the Partner Hub
How to submit a complaint
How do I request mediation?
Why do I need to update my web browser?
How can I change the language on the Partner Help?
How can I submit feedback or make a complaint?

Contact us

How do I contact Booking.com?
Where you can reach us
Is there a live web chat available on Booking.com?
Which subject should I select when I'm sending a message via the ‘Inbox' tab?