How does Booking.com work for property owners?

Are you interested in becoming a Booking.com partner and adding your hotel, property or holiday rental to the almost 29 million listings already live on our platform? Great! Here’s how the Booking.com business model works:

Booking.com BV (“Booking.com”) provides online reservation services. We act as an intermediary (agent) between guests wanting to make an accommodation reservation and your hotel, property or temporary/holiday rental. This type of business model is also known as an ‘agency model’.

It’s important to remember that the agreement is made directly between you and the guest. Unlike other accommodation reservation websites, Booking.com is not a contracting party in the transaction between your property and the guest. That way, you have full control over your rates and availability, and can offer guests more transparency on your house rules, policies and overall offering.

The guest pays the reservation rate to you after their stay, or earlier in the case of a non-refundable booking. You have an agreement with Booking.com for using the online reservation platform and you have to pay Booking.com a set commission amount on all confirmed stays, non-refundable reservations and partially refundable reservations made on our platform. Each month, you receive an invoice detailing how much commission is due.

We don't add anything to your prices. Unlike other platforms that charge guests extra fees, the price you set is the price we display on Booking.com. And you only pay if we generate business for you – there are no added sign-up or listing costs.

Note: When a guest makes a booking through the Booking.com platform, their reservation is confirmed immediately. So it’s generally not possible to reject a reservation, except for certain situations.

Find out all about the benefits of partnering up with us.


Want to partner up with Booking.com?

Join Booking.com