Partner Help Looking for answers? Search by keyword Search What other partners are asking What information about reservations can I see in the extranet? How do I open or close a room? How do I set up policies and payment settings before accepting reservations How can I update my rates and availability? Why is my property not online and bookable? How can I make changes to my property description? Browse Help articles Working together with Booking.com Adding your property to our site Working with Booking.com Your first steps with Booking.com Getting your property online and bookable Handling your first few reservations Your Rates & Availability Updating your availability calendar in the extranet Managing room settings in the extranet Adding rates and special offers in the extranet Managing your rates and availability on Pulse Guest Policies & Payments Managing guest policies Managing guest payments Payment Products Your reservations Managing your reservations Setting reservation restrictions Handling changes and cancellations Dealing with overbookings and no-shows Communicating with guests Contacting guests using the extranet Contacting guests using Pulse Your property page content Managing your property’s general information Managing your property’s general information using Pulse Managing your photos using the extranet Managing your photos using Pulse Guest Reviews Understanding guest reviews Guest Review Awards Logins & Notifications Access and notifications for Pulse Access and notifications for the extranet Legal & Security Security Partner agreement, terms and local laws Growing your business Tools to increase revenue Analytics and reports for your property Pulse: managing business from your mobile BookingSuite: tools to market and manage your property Commercial Insights Partner Perspectives Keys to Success Commission, Invoices & Tax Invoicing from Booking.com Commission Invoicing for multiple-property partners Local taxes Feedback, technical support & contacting us Feedback and technical support Contact us Working with a Channel Manager Channel Manager: Setting up Connectivity Partner Programme Channel Manager: Bookings Channel Manager: Availability Channel Manager: Rates Channel Manager: Notifications Channel Manager: Credit Card Channel Manager: Property Details Popular articles How do I contact Booking.com? Where you can reach us Can I cancel a reservation? FAQ Payments Logging in to your Booking.com account Why do I need to complete a Know Your Partner (KYP) form? What is the Booking.com extranet, and how do I log in? What is the Genius programme?