Partner Help Looking for answers? Search by keyword Search What other partners are asking New data to help you attract more guests How to convert rate plan policies to Flexible - 1 Day How and when do I refund a virtual credit card (VCC) ? How to show guests what I do to protect them in regard to coronavirus? Temporary changes to help you manage Date Modifications Coronavirus FAQs Browse Help articles Working together with Booking.com Adding your property to our site Working with Booking.com Your first steps with Booking.com Getting your property online and bookable Handling your first few reservations Your Rates & Availability Updating your availability calendar in the extranet Managing room settings in the extranet Adding rates and special offers in the extranet Managing your rates and availability on Pulse Guest Policies & Payments Managing guest policies Managing guest payments Payment Products Your reservations Managing your reservations Setting reservation restrictions Handling changes and cancellations Dealing with overbookings and no-shows Communicating with guests Contacting guests using the extranet Contacting guests using Pulse Your property page content Managing your property’s general information Managing your property’s general information using Pulse Managing your photos using the extranet Managing your photos using Pulse Guest Reviews Understanding guest reviews Guest Review Awards Account and login Extranet and Pulse Account settings Legal & Security Security Coronavirus support Partner agreement, terms and local laws Growing your business Tools to increase revenue Analytics and reports for your property Pulse: managing business from your mobile BookingSuite: tools to market and manage your property Commercial Insights Partner Perspectives Keys to Success Commission, Invoices & Tax Invoicing from Booking.com Commission Invoicing for multiple-property partners Local taxes Feedback, technical support & contacting us Feedback and technical support Contact us Working with a Channel Manager Channel Manager: Setting up Connectivity Partner Programme Channel Manager: Bookings Channel Manager: Availability Channel Manager: Rates Channel Manager: Notifications Channel Manager: Credit Card Channel Manager: Property Details Popular articles How do I contact Booking.com? Important information regarding the Coronavirus Where you can reach us Can I cancel a reservation? Logging in to your Booking.com account Understanding the Booking.com extranet How is my Guest Review Score generated? Payments - FAQs and all you need to know Guides Keeping your property safe and clean Guides Availability fundamentals that help you recover bookings Guides The Booking.com Genius programme Guides How to ensure property safety and be prepared for emergencies Guides How to strengthen the security of your property Guides Step-by-step guidance to getting your ‘Guest review score’ Guides Getting the most out of peak season Guides How to better understand, prevent and reduce your cancellations Guides Changing your property status to ‘open / bookable’ Guides Getting started: your extranet Guides Updating your property page
