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Hi All, Does anyone has the contact number directly from the finance team in Amsterdam?
Booking.com was collecting the booking payments for us from our guest for a period of time of 3 months, and they were supposed to deposit this founds into our bank account on the 15th of each month.
I keep received emails saying that my bank account has an error and they couldn't transfer the founds. So I have provided different bank accounts inclusive from different banks and they keep sending me the same error email.
I keep trying to contact customer service but the say that they can't give any solution and keep referring me to the finance team in the extranet, no body there does nothing ether and basically no solution till this stage.
It has definitely not been a great experience as a new partner, very disappointed, we still haven't been paid once.
I appreciate your help.