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Thank you for voicing your opinions on these new commission fees. I find it very offensive that Booking.com now collects a commission on the cleaning fee and will be reconsidering our use of this service.
While Booking.com already charges up to 5 times the commission rate compared to other similar services (Airbnb, VRBO, FlipKey), this is an affront to small property owners who provide them business.
Most people I know pass along the same fee to the customer as to what they are charged. By applying a 15% commission rate to the cleaning fee, they are essentially charging us not for the nightly rental but for the costs of maintaining a property. I find this no different then if they decided to charge the commission fee against the TAXES we collect and the utilities we pay.
There is a BIG difference in what should be considered commission able. Nightly rates is absolutely viable, but costs of maintenance? No. This is just plain greedy.
I am going to think about this for a couple of days but right now I am extremely disappointed with this decision and expect we will discontinue our use of Booking.com.
It's good to know I am not alone in this.