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I wonder if ratings are real or fake because I've heard that guests are told to put high ratings in order to get better price and because of that, the owners that do so get more reservations and also who can really believe that a 9,9 or a 10 rating is true or how can such ratings be real when: 1) no daily cleaning of the room 2) no 24/7 reception available 3) no maid service like bedding and changing of of towels and sheets if not every day at least every 2 days? Any reaction from booking.com when they see this do they even bother to ask or do they really care about it or is the point just to get commission?How do customers feel about it when all the above services are not available to them?I just wonder!