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Hi Vivian, have you noticed a fall in reservations since switching your cancellation policy to strict? I often find that guests have trouble cancelling their reservations so they ask us to cancel it for them not knowing that Booking does not allow hosts to cancel reservations. Maybe Booking should ensure that it is easy and self explanatory for a guest to cancel a reservation.
That would be a super helpful tool, maybe you will receive the information in one of the emails that inform you how your total revenue has changed from previous years?