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I had a very nice guest arrive late last night. She had not replied to my message asking for a time of arrival, but was adamant when I politely asked, that she had given her expected time of arrival when she made the booking. I completely believe her, but I have scoured the email booking confirmation from booking.com, my online calendar where all the booking info is automatically posted and now, her booking on the extranet, and nowhere is her eta recorded. Am I looking in all the wrong places? Surely it should be somewhere immediately obvious? Any ideas?