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Merch Gymreig / Welsh Lady
Received my award. 9.7 for second year running. Very frustrating as the only category I get less than 10 or 9 for generally is Location that brings my score down every time. I cannot change my location. My b&b is where it is!!! How can I ever improve with this as part of the review selection?? I find this is an unfair section of the review system as it is one that nobody can change or improve. All other categories are ones that can be personally worked on, even facilities but the guests have information and pictures to show location before they book so we should not be penalised for this aspect.