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It is probably either a timing issue (ie. website takes some time to refresh) or a local cache issue.
Have you tried accessing the site from another PC or maybe a mobile?
Another option is to open the browser in incognito mode?
Sorry to hear about your troubles!
This is a partner forum for sharing tips, advice etc and not the booking.com helpline!
My suggestion is to first of all remove your mobile number, then set your rooms in the calendar to unavailable to avoid bookings and call the helping.
Hi! You need to reach out to booking.com customer support.
The help files says the following (quote):
If you need to change your property’s address, this can easily be done by sending us a message. Just follow the steps below:
as regards code you best call booking.com customer support as this is a partner forum for sharing tips/advice and booking.com is not active here unless to moderate.
try calling the booking.com
no the booking.com account and the extranet have nothing to do with each other.
Hi! you are posting in a partner forum used to share tips and advice and not the booking.com customer support - you can do that via the extranet as you have the option to email guests or support but my advice would be to call.
Also would suggest you remove your phone number.
as regards the pulse app, if it is not working you can also use the web version admin.booking.com - have you tried that?
the app is not down - what exactly is your problem? Have you tried removing and reinstalling? have you tried another device? can you log in to the portal via the website?
you are posting in the partner forum used to exchange tips etc and you need to reach out to the booking.com customer suport as they are not present here unless for moderation!