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thanks - interesting! do you manage to sync your outlook calendar with bdc one?
hello! typically if the booking is cancelled you do not need to change the status of your calendar to open for booking as it will get updated automatically. however you can check by going to your calendar and select the dates individually and see that the status is open! Another option is to go to booking.com and search for your property on the dates!
I think that is a big ask but understand the logic!
bdc will probably turn it around and expect accomodation to instead take out the insurance with the option of reimbursment for the loss of revenue due to damage.
On a more important note hope their are no more loss of lives due to the bush fires - heard of a volunteer who died yesterday - very sad.
Yes you are correct @Chanuka Jayasekara - would setting the preparation time flag to say 1 day not achieve the same result that you will not have back to back bookings?
did you also double check that you have no minimum nights set?
hi ines and welcome to the bdc partner forum.
very strange that you did not recv your money - if you are on the one payment per month option, you will get the money for the bookings in the following month (ie. bookings in dec19 are paid in jan20)
if you want to get paid directly you will need to email your guests on receipt of your booking with the account details and request payment in advance. at the end of the month booking.com will send you an invoice of what you owe.
this is the booking.com partner forum and not the customer support hotline!
Best you contact the customer support directly via the contact number or email (via the admin portal) to remove your listing and in the meantime do not forget to block off your calendar to avoid unwanted bookings.
also if you do not want to close off your account you can simply close it (close with no end date) as having to re-open the account will require you to go through the whole registration process again.