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Same problem here too. I have inserted all info, received a verification letter and inserted the code number. However - my account is still showing closed / unbookable. Booking.com is so automated that you cant get to speak to anyone and there is no information available concerning how to remove this frankly silly situation.
I find it incredible that there are "channel managers" out there, all of whom will "chat" to you until you realise THAT THEY WANT YOUR MONEY TOO. Does Booking.com realise how thin the margins are in this business? We are trying to make a profit but thee are lots of organisations (so called channel managers) who come up with childish suggestions such as "you will get 25% more bookings" They also say that all bookings are taken centrally and confirmed automatically. What has happend to being able to speak to someone when you book???? to check the claims made by sellers?? to bid a preice for a room instead of meekly handing over the cash??
C´mon Booking.com what dammed planet are you on? Making loads of money are you? How come when your service is so (frankly) poor?