Closetpapier B&B


on the 13th of September i received An e-mail for An investigation of the location of my B&B. It would take 10 days and then you will contact me. This was 7 weeks ago and still no contact.  i’m a single mother with a very big investment. Booking saved me with many reservations.

now i have no reservations after This weekend. Please can you open my B&B as soon as possible? 

Thank you 

kind regards


Claire - Accou…

Hi Sabine,

Can you kindly call partner services and see if they can arrange an alternative location verification for your property as this will vary country to county. We cannot do so on this forum and we cannot see your property ID number here. 

You can give them a call via your extranet under Inbox > Booking.com messages. From here you will either see a ‘Contact Us’ button or ‘See Contact Options’  then under contact us select the relevant topic > Other > then click ‘See all contact Options > Message or Call.


Kind regards,