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Answered Answered

Phone number for ?


I'm a new private host, I need to contact, but I couldn't find the phone number?

Or live chat with the help team?

Can someone help me, please?

Thank you

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Claire - Accou… 1 month ago

Hi Dan, 

Can you get into the extranet already? If you can't, here is a list of phone numbers.


If you have access to your extranet you'll find the phone number here. Inbox > messages. From here you will either see a ‘Contact Us’ button or ‘See Contact Options’  then under contact us select the relevant topic > Other > then click ‘See all contact Options > Call.


Kindly note that your extranet is the best place to seek help as your inquiry will go to a specific department depending on the topic you choose when you send a message.


Kind regards,



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Dan 1 month ago

Bonjour C.Chin,

Thank you very much, that is truly helpful.

I can get into the extranet and follow your input.

Best wishes,