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Thank you for the information David. The issue now is that I cannot cancel the reservation. I have tried but Booking.com says that the guest has to agree. The guest hasn't agreed yet and they probably wont agree … and then I am stuck with a no show and commission fees … and a chance that the payment is not honoured. Manual payments via a CC machine can be refuted by the CC owner and the bank is then required to reverse the transaction.
I absolutely agree that Booking.com should vet guests. My calendar is full of Booking.com reservations but there is no way of contacting these guests and determining as to whether they really intend to stay at my Lodge .. other than via Booking.com, and then they don't answer the mail. I currently have someone from Nigeria booked into my Lodge for over two months yet she does not answer any mails/messages - if I was going somewhere for two months, I would want to know more.