Growing Together is our ongoing promise to build a stronger era of partnership. Explore our new commitments and the progress we’ve made on our previous ones.
Stay informed with the latest travel insights, analysis and expertise.
The latest Booking.com developments relevant to your business, while showcasing the great work you do.
Connect online with fellow Booking.com partners.
Partners are sharing their #coronavirus crisis experience; see what they are saying and lend your support.
All you need to know to succeed as a Booking.com partner.
Looking for expert advice on making the right decisions for your property? Explore our solutions designed to help you achieve your ambitions.
Find out how to get set up, and read about our services and features.
I had a guest who booked through homeaway and paid to them .
The booking was for the end of August for 2 weeks .
My cancellation policy was -free 21 days before the arrival .
Our guests cancelled 2 weeks ago and asked the money from the homeaway .
The homeaway replied yestersday :
Unfortunately we are unable to expedite the processing of any payment. We hope that the situation will stabilize soon and appreciate your patience during this time, Delays can currently take a few weeks
if homeaway find it difficult to refund a policy that is obligated to refund it ,is it easy for me having a small family business to refund non-refundable bookings ?
That's the most fair for everyone !