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I'm in the same situation. Unbelievable!! No explanation, no answers.. nothing. I've now submitted a complaint to *** as in breach of contract. Based on other departments attitude, I'm not convinced i'll get much joy though. I'm still getting bookings though.. what to do? Cancel? So angry :(
I am the same. So upset and angry! No answers or responses to my emails. Irs a joke!! I'm owed £910 :( I've continued to host guests but now its been a week, i'm thinking its best to cancel this weekends forthcoming guests if they don't reply and rectify by Thursday. Absolutely disgusted as to how this company is treating us. Not only do I want my money for April, I want compensation too for all the time, upset, phone calls and emails that I've sent. Fuming! Heres their email email@example.com Funny how their commission was paid with ease on the 8th though! How awful trying yo make out its our banks fault too!! Like we're all stupid! Praying this gets resolved, but i'm now loosing faith.