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Hi SarahI agree, far easier on Airbnb and they take 1/4 of the commission but having said that most or bookings come through booking.com.
The payment system through BDC is difficult and some of our guests wondered if they were being scammed because BDC takes their cc details but we can't see them. I subsequently contact them for payment and they worry they're being charged twice. - very difficult.
We use both direct debit and cc. One the free cancellation period is up I follow up for payment. I have found using Square has made things so much easier. You lose 2.2% but it has made securing payment more streamline.
I listed with flipkey but am concerned about having to many calendars to manage. I know you can import them, but have read this is not always successful and the need can be challenging.
I hope you get your payments sorted and best wishes with it all.
Yes, I would also like to know how I can change my room rate - delete the current one and update with a new rate. I'd appreciate help with this thanks.
Same. I emailed my guest to request a prepayment via direct deposit but haven't heard from them. I have only realised (doh) that direct deposit for payment is only convenient for local bookings but not international. Even though we haven't had anyone stay yet, I am going to use the Square CC reader system as I'm not sure anything else will work and want to be able to charge within the limits of my policy and to at least ensure some form of payment.
If you have any feedback from your conversation with Booking.com or find another solution, please post as it seems to be a common issue.
Hi to you all
I have enjoyed reading your story and am a bit overwhelmed as a newbie to this whole venture. We have a 2 bedroom suite for short term letting in Gympie, rural south east Queensland, Australia. We love people, travelling and being around travellers, local and international, so are really looking forward to the experiences we will have with this.
I haven't found Booking.com easy to navigate for listing but hope the forum will help me iron out some of the hiccups we are experiencing.
You can check us out: Lawson Retreat at Lagoon Pocket and please come and stay sometime.
Looking forward to your tips, shares and wisdom.
All the best with your bookings :)