Managing operations
Click. Magazine
Opinion
Chris Cheney, Vice President of Hotel Performance and Analytics at Stonebridge Companies, discusses the evolution of performance metrics, evaluating property success and attribute-based selling
Blog
Tips
Whether you are looking to increase wifi speed, improve the signal, or simply establish the best way to provide a connection, what are the wifi essentials for a hotel or accommodation?
Click. Magazine
Features
Keeping hospitality staff healthy and happy starts with design, say experts. Click. explores how ergonomics can make a difference in the hotel world
Click. Magazine
Features
Hospitality industry trends
As the hospitality industry experiences a spike in businesses ditching currency for contactless, does this mean cash is no longer king? Click. looks at the growing trend for cashless hotels
Blog
Opinions
Thibault Masson, Strategic Program Manager at Booking.com and owner of a number of vacation villas in Bali and St Barts, shares his advice for new vacation rental hosts
Blog
Features
Following on from our deep-dive into customer service earlier this month, we caught up with one of Booking.com’s customer service agents to see what their experience is like