Managing operations

Woman on laptop

Click. Magazine
Industry Perspectives

From business bookers and digital nomads to expatriates and students, various traveller segments are increasingly searching for long stays. Gianbattista Vespucci, Commercial Director at Booking.com, explains how properties can attract these guests - and the benefits of doing so
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Click. Magazine
Industry Perspectives

Cleanliness is currently top of mind for travellers, with customer mentions of “clean” and “safety” in questions to partners up by 61%. We explore how you can update your listing to meet guest concerns
Keyboard

Click. Magazine
Trends & Insights

The evolution of the Internet of Things (IoT) and ‘smart hotel rooms’ calls for ample cybersecurity to keep hotel and guests’ data safe. Here, Click. looks at the practicalities of IoT for the hospitality sector and considers ways in which devices can be secured for all to use
Check-in desk

Click. Magazine
Trends & Insights

A shortage of labour poses an ongoing challenge for the travel industry, along with high turnover. Click. looks at how some hotels are improving their employee retention rates by creating workplace cultures that their employees thrive in