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Yes, I have a min 2 day policy. 1 day advance booking.
I had a 3 day booking under risk free..... cancelled. I absolutely agree that B (and us!) should try to work TOGETHER and minimize impact on us or our partner, Booking. But in a transparent way .... (trust?).
what really is annoying is that this is not stated upfront when you sign Risk free, if anything, is misinforming us that 'we will be in the same position'.
Clearly doing 3 cleaning + 3 lots or welcome wine/hampers, instead of 1, is a difference. Also, my cleaning crew needs 2 days notice ...
What I find astonishing is that if B. gets 1-2-or3 one day bookings, they force it on us (or you lose the balance payment ....) but, if I HELP and find a booking on another platform for 1 day, I need to decline it there as B (instead of having to find 2 nights now instead of 3) are saying 'look, you get a breadcrumb elsewhere, so nil from us for further days lost.... So really are asking me to go find clients elsewhere and, then what, see if I can persuade / 'steal' customers from other platforms to ask them to re-book on B ... really? ... I am better off to pretty much keep the days closed on all other platforms, leave booking try to sort it out (which may involves 3 times costs for me ... which is NOT the same as before, which is how they sell the program).
I love B from many things they do, but not this one. so I pulled out of Risk free, at least for now...
I had a 3 day reservation under risk free cancelled by the guest.
I do have Payment by bookings.
Then I get a request to book on another platform for the last 2 days of the initial reservation.
I called Booking and ask, and initially to be told that I can and should take the 2 days reservation, and when I specifically asked if Booking will pay for the 1st day (uncovered still), I was told yes, Booking will only pay for the first day if they can't find someone.
Skip fwd a little, I talk to someone else, whom told me that if you 'close' any of the 3 days from the initial reservation, then Booking will not pay anything!
Also, instead of my initial 3 days booking, I may get 3 x 1day bookings from Booking, which is not the same as now you need to do changeover and cleaning x3.
Is this correct?