Growing Together is our ongoing promise to build a stronger era of partnership. Explore our new commitments and the progress we’ve made on our previous ones.
Stay informed with the latest travel insights, analysis and expertise.
The latest Booking.com developments relevant to your business, while showcasing the great work you do.
Connect online with fellow Booking.com partners for the best tips and advice.
All you need to know to succeed as a Booking.com partner.
Looking for expert advice on making the right decisions for your property? Explore our solutions designed to help you achieve your ambitions.
Find out how to get set up, and read about our services and features.
This new sign in process is so cumbersome. Five screens to get into Extranet is silly. IE does not remember passwords in this format and I have to keep looking it up.
I completely agree with you Vince. I have noticed that anonymous reviews in the main are bad reviews that guest wont put their name too.
I recently had a guest who originally booked for one night 4 weeks ahead of time then wanting an extra day two days before there stay. Unfortunately I could not accommodate him. I tried to find somewhere else, but Christmas time is just about impossible. Guest was upset that I could not accommodate. My average score is 9.2 and this guest gave me a score of 5.8 lowering my total score to 9.
Booking.com should see this discrepancy and remove these scores especially with no names are attached.