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Being new to Booking.com, how is insurance applied here?
If there is a major damage to the property, how is it handled by Booking.com?
I understand that the risks is pretty high for this platform.
I just had a NO SHOW yesterday (6nights), I turned down 5nights booking for AirBnB, to take my very first reservation with Booking.com - only to be taken for granted by a client, who did not give the correct telephone #, no Zip Code, despite 3 messages i sent for check-in details - they never responded and I wasted my whole day waiting for this guests....
I have another booking today, very short notice, I will give it another try and keep my fingers crossed!
I just feel that this platform may be quite risky unlike VRBO + AirBnB with at least 1Million liability insurance. My home is worth 3m, so just being on the cautionery side here.
Can I get Booking.com to directly collect from my guests, as I travel often, I may not be around each time I have check-ins.
I would like to have Booking.com collect directly and take their commission then send me my fees.
Is this possible?
I have Square but would like to minimally use it.