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I have the query below. Can you help me forward it to the right people please? I am not able to find where to post it.
Hi, I was still in the process of finalizing my posting when I received a new booking ! As I was still filling in my info , and the page was saying I was not online yet, I didn't expect to receive any bookings so fast ! It's nice that I did receive the request, however, since this is my first booking, I am still struggling to finish my posting.
Here are my concerns:
1- I need to add 50 euros cleaning fee per rental, and 100 deposit fee per rental to my account and specifically to my first booking . How can I do it? I'm still struggling to find my way around hosting on Booking.com. I have used the app for booking my own stays with Booking.com, but I am new to being a host !
2- I also was searching to learn how to increase rates during the high season but also was having problems doing so.
3- I haven't been able to post my question anywhere except in this space. "Help" does not avail space to post questions.
4- I haven't been able to fill in my bank details yet even ! Every time I try to do so, it says it is sending me an sms with a code to validate my account, but I never received the code on the number I indicated, so I am not able to fill in my bank details
your feedback on all of the above would beh ighly appreciated .