2 hosts - 2 different ID´s

hey there, I´m new on booking.com and I´ve created 2 hosts - but unfortunately I got 2 different ID´s.

So I cann´t connect with my Channel Manager, as both hosts must be in the same ID ... what shall I do?

Profile picture for user Jarratt - Account Advisor j
Jarratt - Acco… 2 years ago

Hi Marisa, 


If I'm understanding correctly you have created 2 different properties on Booking.com for 2 separate properties, but would like them combined into one listing? It will be hard to give specific advice here on the forum, you would be best to contact the partner support team over the phone who will be able to look into this for you and advise appropriately. 


You will find contact details for the support team in the extranet where you can choose to send a message, or access the Partner Support phone number. Both options are available by clicking on the Inbox tab, then choosing 'Booking.com Messages'. 


Kind regards, 


Marisa Madlener 2 years ago

Hi Jarrett, thanx for your reply. I´ll contact booking.com