Booking process

Hello booking.com staff , we had a problem for our property listing . We had received invoice an invoice for please booked for our property but we had not yet received booking and customer from when we started working with you ... Please we are ready to pay commission for customer we did not received , how can you help us? And we also have problem that we are not receiving reservation notification until people called us when we did not reserved that rooms make problem to our customers.

We are forwarding to find you good and response, kindly