called booking.com many times no one knows why we got terminated and cant find article 7.3c (xv)... ?

21 September 2021

Dear Partner,
We’re sending this email to inform you that your accommodation agreement with us has
been terminated effective immediately. This decision was made due to a breach of article
7.3c (xv) in the General Delivery Terms.
We request that you honor all existing reservations made through our site prior to the
termination date, regardless of whether or not the guest's departure date is before or
after this date.
Furthermore, we ask that you pay any outstanding commission invoices, including—when
relevant—the accrued interest.
If you have any questions or concerns, reach out to your account manager or Local Partner
Services. Refer to article 10.2 (V1) of our General Delivery Terms, the Ext ranet, and Partner
Help for more info on our complaint procedure.
Best regards,
Booking.com BV B.V.

BrookAve 1 year ago


best to contact Partner Support for  assistance , method 3



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox