Canceling a reservation
Hello, this is my first time establishing the booking profile, so I made a mistake not knowing how to change prices depending of the time of the year. In this case someone made a reservation for a New Year for a very low price which is an offseason price. So please can you somehow help me to solve this issue, having in mind that I am new to booking and my plan is to have a lot of customers through this platform. I believe you are more than professional so that we can continue our cooperation.
Thank you in advance