Guests never showed up
I am very new to this booking.com. There was some guest who had done some booking for my property. They never turned up for the stay. I even sent a message to them thru the pulse platform that they should inform if they don't turn up. Now booking.com has invoiced me for comission for that whole stay. How do I go about it. I had sent an email to them but no response. Now I have received an email that they will remove my property if I don't pay. Any help will be appreciated.