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LUX HOTEL FLC Sầm Sơn" is a duplicate of an existing property on Booking.com and therefore won't be approved.
Hi my property is not approved due to an error of duplicating. How can fix this issue and make it bookable?
My property ID is: 7545303
Thanks!
We had the same problem with a new property we manage.
It took some persistence but we eventually got BDC to understand and delete the (older) duplicate. In our case the old duplicate had been dormant for many years and our new account application clashed with it.
Contact BDC via 'phone or Extranet messaging and explain the problem in full i.e. why is there a duplicate and the exact action you want taken.