My property doesnt show in booking.com, thou there's a lot of vacancies.

My property was visible and  bookable in booking.com suddenly it stopped being published as if there were no vacancies, when actually there's a lot of bookable dates.


BrookAve 1 year ago


Hi Maria Angelica Ospina


  • Recheck rate plans, promos, restrictions, 
  • Recheck calendar, restrictions overlapping.
  • Ask Partner Support to review setup


You also can contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox

Maria Angelica… 1 year ago

Thanks a million for your answer. I will definitly try your suggestions.  Gratefully, Maria