Pending Listing to go Live

Hi Booking.com,

I'd like to know what's the SLA on the validation of a property listing before it will be live in the your website.
Please also share reasons on the delay of posting our listed property.

Profile picture for user Janita - Account Advisor j
Janita - Accou… 2 years ago

Hi Gabrielle, 

Thank you for reaching out.  If you haven't already please contact the Partner Support team as per BrookeAve's recommendations to be sure this has been noted and escalated to the relevant department to be sorted out. We currently have a backlog of properties to verify and the relevant team has been made aware of this issue. We apologise for any inconvenience this may cause, and the team will contact you as soon as possible. Unfortunately I do not have a turnaround time for this at this stage.