Verifying my location

Hi, we have been told we cannot go live until we verify our location and have now received a letter in the post with the verification code on it. Because we have been waiting a while for this we have been able to list ourselves as open and bookable and therefore I can't see anywhere on the extranet page to add my verification code. Can anyone please help?

BrookAve 1 year ago


  • I believe you just logon to the etranet
  • on this first page - home page click on the status box itself to trigger a wizard





Profile picture for user Janita - Account Advisor j
Janita - Accou… 1 year ago

Hi Derek, 

As you are now open bookable it is likely that you have been verified by an alternate method. 

This forum is for general questions regarding Booking.com, unfortunately we are not able to help with specific property requests due to security. Please reach out to the Partner Services team via your extranet for assistance with your specific listing. You can reach them via the Inbox tab in the extranet > Booking.com Messages > See contact options.