We have temporarily deactivated the non-refundable and prepayment conditions. We will notify you when they are available again.

Yeah BdC should not be doing this.

You can simply add your Pre-payment or payment methods into the New Reservation Termplate, and be sure to spell it out clearly and fully the process and time limits (24h min  if not Last Minute).

As it is your policy to take prepayment and or how you want to be paid by Guest,. BdC can mind their own business on that!

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

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Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

Message or Call BdC PartnerSupport 

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

8.  

   *** public main lines via Where you can reach us

    

    

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