would like to put my accommodation online

Good evening from Belgium,

Sunday 12th September I spent the entire day on putting my location (holiday apartment at the Belgian coast) online. I have nice high quality picture and a good content (I work in tourism since 12 years).

13th  September I received a message from Booking.com that my ad was being reviewed and that it could take 10 days.

10 days later (23th today) my ad is still blocked / not online and no news from Booking.Com

Anyone experienced the same thing?

Who can I contact (easily)?

Thank you for your help.

Kind regards,


BrookAve 1 year ago

best to contact Partner Support for real time assistance via method 3  : public phone number 



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox