Updating your availability calendar in the extranet

How can I set up auto-replenishment of closed rooms?

NOTE: In April 2020, we made the decision to temporarily disable the ‘auto-replenishment of closed rooms’ feature, in order to ensure that our accommodation
Understanding guest reviews

How is my Guest Review Score generated?

Reading time: 4.5 minutes Highlight: In order to make sure you are not negatively affected by loss of guest reviews, will gradually extend the
Analytics and reports for your property

New data to help you attract more guests

Countries around the world are starting to relax lockdown measures and open up to travellers again. And as they do, more and more people are deciding where to
Coronavirus support

Coronavirus FAQs

We know that the current coronavirus crisis is taking a heavy toll on you, your loved ones, and your business. That is why we've done our best to answer some of
Payment Products

Payments - FAQs and all you need to know

Due to the crisis situation and in an attempt to better protect the best interests of our partners and guests, we decided to change the activation date of all