B.com score tracking

Dear booking.com team,

for the Radisson Blu Hotel Basel, Switzerland I would like to request an overview of the development of our rating score (ideally by month). As I can only pull last 12 months in the extranet it would be much appreciated if you could sent me the score from 01/2017 until 12/2020.

Thank you for you support!


Nicola Grupp

General Manager



BrookAve 2 years ago

Good luck with that , highly unlikely to happen though.






Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

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Janita - Accou… 2 years ago

Hi Nicola, 

We only have information regarding review score as per your extranet.

Please reach out to your account manager to discuss further.  


BrookAve 2 years ago


Hi ,Janita - Accou…

when you say contact account manager you do mean contact partner support via extranet inbox right?


Else how does a partner determine who their account manager is and what the contact options are for them?