g
1
Cancelling 2 reservations
hi there,
i am looking to close off my hosting account however i have 2 reservations. what is the cancellation involved for this?
b
11
BrookAve
1 year ago
- use the open/close rooms tool and close all rooms now , today.
- Cancel process when Partner is initiating it
- on reservation details page , message the guest in advance of next step
- now click Request Cancel, choose option 2, wait for guest to receive it and click the link to confirm
- should they never respond , say with in 24-48 hours , then contact Partner Support.
- Alternatively just go straight to Partner Support to discuss.