Cancelling 2 reservations

hi there,

i am looking to close off my hosting account however i have 2 reservations. what is the cancellation involved for this?


BrookAve 1 year ago


  • use the open/close rooms tool and close all rooms now , today.
  • Cancel process when Partner is initiating it
    • on reservation details page , message the guest in advance of next step
    • now click Request Cancel, choose option 2, wait for guest to receive it and click the link to confirm
    • should they never respond , say with in 24-48 hours , then contact Partner Support.
  • Alternatively just go straight to Partner Support to discuss.



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